Contact
How to reach Tradar for help, billing, a refund, a privacy request or a complaint.
The short version
- Email support@tradar.in for anything - help, billing, a refund, a privacy request or a complaint.
- We reply within 48 hours, and close a ticket as soon as we can - on average within 15 business days.
Reaching us
- Run by
- Meet Bhalodiya
- support@tradar.in
Getting help
Whatever the problem - a question, a payment, a refund, your data or a complaint - write to us.
- Write from the email on your account, and say what happened, when, and what you would like us to do. For a payment, add the invoice number (in Billing).
- We reply within 48 hours, and close the ticket as soon as we can - on average within 15 business days. A privacy request (to see, correct or erase your data) is answered within 30 days.
- If you are not satisfied, you can go to a Consumer Commission under the Consumer Protection Act, 2019 or, about personal data, to the Data Protection Board of India.
Security reports
Found a security problem? Write to support@tradar.in with what you found, before telling anyone else.